Shipping policy
Shipping Policy
Thank you for visiting and shopping at Shopping Spot (www.shoppingspot.store). Below are the terms and conditions that constitute our Shipping Policy.
1. Delivery Rates & Charges
- Free Gadget Shipping: We offer 100% Free Home Delivery across Pakistan specifically on our tech gadgets, which include AirPods and Smartwatches.
- Furniture & Accessories Shipping: Shipping charges for handcrafted wooden laptop tables, furniture, and foldable laptop stands will be calculated and displayed clearly at checkout based on package weight and dimensions.
2. Processing & Delivery Timelines
- Express Courier Network: We partner with leading express delivery networks to fulfill orders nationwide.
- Estimated Delivery Time: Most parcels are delivered right to your doorstep within 3 to 5 business days from the date of confirmation.
- Order Processing: Orders placed on weekends or public holidays will be processed on the next business day.
3. Order Tracking
- Shipment Notifications: Once your order is dispatched, you will receive a confirmation message or email containing your unique tracking number.
- Live Tracking: You can use this tracking number on our partner courier's portal to view live updates on your delivery status.
4. Delivery Location Issues
- Address Accuracy: Please ensure your shipping address, city, and phone number are accurate during checkout to prevent processing delays or failed deliveries.
- Unreachable Addresses: If the courier cannot reach you after multiple attempts, the package will be returned to our office, and additional charges may apply to re-ship it.
5. Damaged or Missing Shipments
- Inspect on Arrival: We carefully build, inspect, and test each item before shipment. Please check your package immediately upon delivery.
- Reporting Issues: If your item arrives damaged, please take photos or a quick unboxing video and contact our support team within 24 hours of delivery.
6. Contact Information
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Questions: For updates on your shipment or delivery questions, reach out to us directly:
- Email: info@shoppingspot.store
- Phone / WhatsApp: +92 344 8640558
- Office: Office#1, Central Plaza, New Garden Town, Lahore, Pakistan.