Refund policy

Return & Refund Policy
Thank you for shopping at Shopping Spot. We want you to be completely satisfied with your purchase. Please review our simple policy below: [1]
1. Return Window
  • 3-Day Eligibility: You can request a return within 3 days of receiving your delivery.
  • Expired Windows: Requests made after 3 days cannot be accepted for a return or exchange.
2. Item Condition
  • Original Packaging: Items must be unused, unwashed, and in their original packaging.
  • Tags & Seals: All product tags, protective seals, and included accessories (lanyards, cables, etc.) must be intact. [1]
3. Non-Returnable Items (Final Sale)
  • Custom Furniture: All custom-made wooden furniture and custom orders are final sale.
  • Exclusions: These items cannot be returned, refunded, or exchanged under any circumstances.
4. How to Initiate a Return
  • Contact Us: Email our support team at info@shoppingspot.store or text us on WhatsApp at +92 344 8640558.
  • Provide Details: Include your order number, product name, and a clear photo or video showing the item's condition or any defects.
5. Refunds & Processing
  • Inspection: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. [1]
  • Payout: Approved refunds will be processed via your preferred payout method (Bank Transfer, EasyPaisa, or JazzCash) within 3-5 business days.
  • Shipping Fees: Original shipping charges are non-refundable, and customers are responsible for return shipping costs unless the item arrived damaged.